PROPERTY MANAGEMENT CASE STUDY: VILLAGE WALK CONDOMINIUMS

Village Walk Condominiums is a charming gated community in San Diego, comprised of 161 individually-owned units built in 2005. The property features a pool, spa, fitness center, and playground. The grounds are well-maintained and the homeowners association runs like a well-oiled machine, but this wasn’t always the case.

In 2010, the Village Walk Board of Directors was still dealing with the fallout from the 2008 national housing crisis. Approximately a quarter of the owners were no longer paying their monthly association dues and the Board consisted of only three members who frequently disagreed. Poor financial decisions combined with owners defaulting on dues meant that the Village Walk reserves were basically nonexistent.

Current Board President, Bruce Ross, says that Board meetings were a disaster. Meetings would go on for hours and yet nothing was accomplished and they weren’t getting any help from the management firm they had hired. “Meetings became a community gripe session. We’d have up to 40 members showing up just to complain,” recalls Mr. Ross. It was clear that something needed to change.

In 2011, Mr. Ross and the other board members unanimously agreed to change management companies, and RPMS CEO John Farizell came on as their new Association Manager. The first thing John did was take a detailed look at the finances. At the time, Village Walk was paying a hefty sum to their maintenance company in spite of the fact that there was no clear scope of work and not much being done. John helped the Board to separate from the existing maintenance company (a subsidiary of the former management firm) and instantly saved Village Walk about $40,000 annually. He then negotiated new maintenance, landscaping, and garbage contracts and helped to run Board meetings more efficiently.

Village Walk continues to thrive with well-kept grounds and monthly property walkthroughs that help prevent problems. Owner complaints are rare because issues are unusual and always dealt with quickly and effectively. A routine maintenance schedule means that the Board is always aware of future property needs, such as parking lot resurfacing or exterior painting so there are no surprises. This association that once struggled with financial instability is now in the top 10% of associations in San Diego for reserve funding.

When John started Reliable Property Management Services in 2018, Village Walk happily signed on as a client. Mr. Ross says there was no question about continuing the partnership because John’s knowledge and expertise had transformed the Village Walk association. He explained, “The Board doesn’t worry because we trust that John will take care of the property, as well as plan for the future.”

RPMS is grateful for the good working relationship with the Village Walk Board of Directors and for their collaboration over the years.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/

RPMS FOUNDER TO COACH LCCPW 13U NATIONAL TRACK FOOTBALL TEAM

Reliable Property Management Services Founder and CEO, John Farizell will coach for a second year with the La Costa Canyon Pop Warner Association. For the fall 2023 season, he will coach the 13U National Track team, alongside returning Offensive Coordinator Matthew Petree and Defensive Coordinator Steven Herring. John is thrilled to continue with LCCPW and looking forward to the new challenge of coaching at a more competitive level and working toward getting the team to the National Championship in Florida.

The LCC Pop Warner program serves youth football players and cheerleaders in Cardiff, Encinitas, La Costa, Leucadia, Olivenhain, and north Rancho Santa Fe. LCCPW includes both Local Track and National Track teams. National Track teams compete against the top teams in the West Coast Conference, WESCON Regional Conference, and the Pop Warner National Conference. National Track rosters typically include veteran players and those who demonstrate superior athletic skill during football assessments.

John enjoyed coaching for the LCCPW program last season and looks forward to helping his players continue to develop their skills both individually and as a team. Over the years, RPMS has been a team sponsor for multiple youth sports programs, including little league, softball, and football. Regarding his commitment to youth sports, John says, “Volunteering as a coach is a great way to get involved in our community doing something that I not only enjoy but that I believe really benefits the kids involved. RPMS being able to sponsor these teams is an added bonus.”

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

RPMS ADDS LUXURIOUS ENCINITAS NEIGHBORHOOD TO ITS PORTFOLIO

Reliable Property Management Services recently added management of the Laurel Cove community to its portfolio. This desirable Encinitas neighborhood offers charming single-family homes under five years old with a multitude of modern features.

Laurel Cove is a newer community constructed in 2019. An ideal option for those seeking a quiet and family-friendly locale, Laurel Cove offers homes with contemporary features like central air, stainless steel appliances, and USB outlets. Designer lighting, decorative arches, and a professionally landscaped yard complete the modern coastal cottage feel. 

The neighborhood is close enough to local businesses and the freeway to be convenient, but far enough to avoid noise and traffic. Residents can find casual dining and shopping within a short 5-minute drive to the east and the charming coastal area of downtown Encinitas just five minutes to the west. The nearby Encinitas Union School District offers high-ranking elementary and middle school options within walking distance.

RPMS looks forward to serving Laurel Cove with its trademark commitment to exemplary customer service that allows communities to flourish under efficient and effective management.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

RPMS TAKES ON MANAGEMENT OF ENCINITAS BUSINESS COMPLEX

Reliable Property Management Services is thrilled to announce the addition of Encinitas Rancho Professional Park to its management portfolio. This commercial complex offers individually-owned office spaces in a quiet location with convenient parking.

The Encinitas Rancho Professional Park is comprised of four buildings broken up into offices of varying square footage and layouts. The buildings share a central open-air courtyard with gardens and a fountain, making it a pleasant spot to take a break or wait for an appointment. Completed in the early 1980s, the complex is host to businesses of all kinds, from dental offices to accounting firms. Encinitas Rancho Professional Park is conveniently located near both Rancho Santa Fe and the primary business district of Encinitas with the popular Rancho Santa Fe plaza just across the street.

RPMS brings its management expertise to Encinitas Rancho Professional Park with the goal of providing a pleasant and safe environment to both tenants and visitors. CEO John Farizell explains, “RPMS takes a proactive strategy to set our clients up with routine maintenance systems that help avoid issues and surprise problems.”

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

RPMS WELCOMES NEW TEAM MEMBER, DARREN NIELSEN

RPMS is excited to introduce Darren Nielsen as our new Assistant Property Manager. Darren is a much-needed and welcome addition to the team.

Darren grew up in the Bay area and earned his Associates degree in communication before taking a job in the mortgage industry. Over the years, he advanced as a DE-certified underwriter for FHA and reverse mortgages and later became a certified appraisal specialist. When Darren’s wife was offered a job in San Diego, they decided to relocate from the Seattle area. 

Darren’s ties to San Diego actually go way back to 1960 when his dad went through boot camp at the Naval Training Center, now known as Liberty Station. As one of our longstanding property management clients, we’ve witnessed firsthand how Liberty Station embraces its historical roots, especially this year as they celebrate the 100th anniversary of the Naval Training Center opening its doors.

After years of dealing with the ever-fluctuating mortgage industry, Darren was ready for a change. Having known RPMS CEO John Farizell for years through their kids’ school and little league program, Darren jumped at the chance to join the RPMS team. He hit the ground running, assisting clients with work orders, project bids, managing violations, and many other tasks.

In his free time, Darren enjoys spending time with his family, traveling to some of their much-loved destinations like Seattle and Lake Tahoe, fishing and helping out with two sons’ sports teams.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/

RPMS TO MANAGE PICTURESQUE ENCINITAS NEIGHBORHOOD

Reliable Property Management Services is excited to add the Terraces at Cantebria community to its roster of management clients. Located in the coastal city of Encinitas, these single-family homes offer convenient access to both the beach and the business district. 

Constructed in the mid-1980s, the Terraces at Cantebria neighborhood is situated in quiet culdesacs on the terraced streets of central Encinitas that gave this community its name. Homes feature attached garages, private backyards, and panoramic views of the mountains. Residents have access to a pool and spa area, as well as tennis and pickleball courts. 

The Terraces at Cantebria are conveniently close to shopping and restaurants, with several plazas within walking distance. The charming coastal area of downtown Encinitas is only minutes away from this quiet and family-friendly neighborhood. Parkdale Lane Elementary School and Oakcrest Middle School are just a short drive for families with children.

RPMS is pleased to serve the Terraces at Cantebria community and demonstrate our commitment to the highest standards when it comes to management and communication. 

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/

RPMS ADDS PRESTIGIOUS LA COSTA COMPLEX TO ITS PORTFOLIO

Reliable Property Management Services recently took on the management of the La Costa Riviera condo community. This luxury property features a host of desirable amenities and a location convenient to the coast. 

La Costa Riviera is a quiet complex comprised of attached two and three-bedroom condos. Built in 1987, these luxury units feature spacious bedrooms, private balconies, and walk-in closets. Many units also have beautiful views of the nearby Omni La Costa golf course. Residents enjoy a lovely community area with a pool, spa, and tennis courts.

In addition to all the amenities available on the property, La Costa Riviera is conveniently located near shopping, restaurants, and a luxury movie theater. A quick drive brings residents to several popular beaches and a charming coastal downtown area. Hop on the freeway to head just thirty minutes south to the city of San Diego to enjoy a baseball game or a trip to the famous San Diego Zoo.

RPMS is excited to serve this prestigious La Costa community with its trademark customer service and dependability.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

RPMS TO MANAGE INVITING LA MESA COMPLEX

Reliable Property Management Services is excited to take over management of the La Mesa Racquet and Swim Club. This charming complex is home to 80 condominiums and various desirable amenities, including a swimming pool, tennis courts, and recreation facilities.

Constructed in 1976, the La Mesa Racquet and Swim Club is a private complex with bright, open floor plans in one and two-story attached homes. These condos boast in-unit laundry, attached garages, and private patio space. Many of the units include a loft area that can be used as an extra bedroom, den, or office.

This quiet community is conveniently located near shopping and restaurants, with easy freeway access and just a 15-minute drive to the beach. Residents enjoy nearby walking paths and well-maintained grounds featuring a pool and spa, as well as both tennis and racquetball courts. The local schools available to residents are Rolando Elementary School, Vista La Mesa Academy, and Grossmont High School, as well as several charter schools. 

The RPMS team is excited about the opportunity to exceed the expectations of the La Mesa Racquet and Swim Club community with its trademark customer service and management expertise.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

RPMS ADDS CHARMING CARLSBAD COMMUNITY TO ITS PORTFOLIO

Entrance to Mediterranean-style townhome community with cream colored buildings, red cobblestone driveway, and palm trees.

Reliable Property Management Services is excited to announce the addition of Carlsbad Beach Villas to its management portfolio. This desirable Mediterranean-style community offers condominiums in a lovely, coastal environment.

The Carlsbad Beach Villas property features twenty-one condos built in the mid-1980s. Residents enjoy access to a pool, as well as homes with private balconies and attached garages. Situated just blocks from Tamarack Beach, the community is ideal for those looking to enjoy the coastal lifestyle of northern San Diego. The local Carlsbad Unified School District offers highly-rated options for children from elementary through high school just a short drive away.

Not only is the community just a short walk from the beach, it’s also only minutes away from the popular Carlsbad Village area with a wide variety of restaurants and shops. A short drive or bike ride and you can be sipping a drink on a patio overlooking the ocean. Residents can easily hop on the freeway and drive just thirty miles south to take advantage of all that San Diego has to offer.

RPMS is excited to bring its management expertise to the Carlsbad Beach Villas and help residents to enjoy their community to the fullest.

View of intersection featuring large Carlsbad sign above and a light blue Victorian house in the background.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/.

FAMILY-FRIENDLY SAN MARCOS NEIGHBORHOOD JOINS RPMS

Reliable Property Management Services is pleased to add the Borden Road 22 community as a new management client. Located in a highly-desirable San Marcos neighborhood, these spacious two-story homes offer a wide variety of modern upgrades. 

The homes were just built in 2019 and boast contemporary open floor plans with nine-foot ceilings, granite countertops, and central air. With highly-ranked schools and several parks nearby, the Borden Road 22 community is ideal for families with young children.

Situated in north east San Marcos, the neighborhood is convenient to shopping and restaurants, with easy freeway access. The Twin Oaks Golf Course is just a couple of miles away and the coast is a short drive. Local parks feature multiple playgrounds, picnic areas, and even a duck pond.

RPMS looks forward to serving the Borden Road 22 community with its trademark exemplary customer service and the highest standards when it comes to management and communication.

About Reliable Property Management Services

RPMS is a privately owned boutique management firm serving the greater San Diego area. Specializing in community administration, residential and commercial association oversight, and fiscal management, RPMS is committed to providing every client with the highest level of customer service through prompt, consistent communication and transparency in all management practices. For more information, visit https://rpmsca.com/

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